Joe Andrews
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  • Toledo, OR
  • United States
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Joe Andrews's Discussions

Tips for taking a CPO Class

Started Mar 15, 2015 0 Replies

Hey all,I put this video together to hopefully help people who sign up for CPO Classes be successful (with classes I teach or anyone else) to try to encourage more people to get certified. Since…Continue

Tags: videos, training, pool operator

The biggest problem facing the industry-Looking for help

Started this discussion. Last reply by Joe Andrews Jul 10, 2013. 4 Replies

What do you think the biggest problem facing the commercial swimming pool industry is? Public Sector, Private Sector I don't think it matters. What are we doing a horrible job at as an industry?Continue

Lane Reservations

Started this discussion. Last reply by Clemente J. Rivera Jun 2, 2013. 3 Replies

This may absolutely be a silly idea, but does anyone have a lane reservation system where your swimmers can reserve a private or semi-private (only share with one person) lane for a period of time?…Continue

Customer Service Training and Evaluation

Started this discussion. Last reply by Karen L Johnston Jun 29, 2012. 9 Replies

I've got a guard, that I think has potential at my facility in a lot of areas but would greatly benefit from some extra customer service training. Long story short, I've got a program for initial…Continue

Tags: evaluation, customer service

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Preparing for the summer swimming season

Posted on June 5, 2013 at 10:36pm 2 Comments

My email box was inundated today from friends and professional acquaintances passing on an article that appeared on Slate Magazine's website Tuesday. These people were not necessarily your typical aquatics people but from different professions. I think this is a good time to share with our communities…


Alleged Abuse at Mission Viejo.

Posted on March 30, 2012 at 10:34pm 3 Comments

This was originally a post on the AI Group on Linkedin in response to the article listed below regarding allegations made at the Mission Viejo Swim Club. I cleaned up some of the grammar and added a few thoughts.…


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