Joe Andrews
  • Male
  • Toledo, OR
  • United States
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  • Todd Wheeler
  • Nick Bacon

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Joe Andrews's Discussions

Lane Reservations

Started this discussion. Last reply by Clemente J. Rivera yesterday. 1 Reply

This may absolutely be a silly idea, but does anyone have a lane reservation system where your swimmers can reserve a private or semi-private (only share with one person) lane for a period of time?…Continue

Customer Service Training and Evaluation

Started this discussion. Last reply by Karen L Johnston Jun 29, 2012. 9 Replies

I've got a guard, that I think has potential at my facility in a lot of areas but would greatly benefit from some extra customer service training. Long story short, I've got a program for initial…Continue

Tags: evaluation, customer service

Social Media Check-in service at your pool

Started this discussion. Last reply by Joe Andrews Apr 16, 2012. 13 Replies

Do you get a lot of check-ins from social media services like foursquare, facebook, or Google places (Or others)? Do you track it or offer any rewards for check-ins?I would love to hear anyone's…Continue

Tags: Check-in, Facebook, Social Media

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Latest Activity

Clemente J. Rivera replied to Joe Andrews's discussion Lane Reservations
"swimmers who dont share a lane are not SWIMMERS...if they cant hang with the other fish...go buy a swim gym, I say... I tried a strategy once...didnt work...people didnt show up for their alloted times, and people complained about not swimming in…"
yesterday
Joe Andrews posted a discussion

Lane Reservations

This may absolutely be a silly idea, but does anyone have a lane reservation system where your swimmers can reserve a private or semi-private (only share with one person) lane for a period of time? Do you charge more and how much?I have heard all the gripes from customers feeling entitled to their own private lane. The fair argument against it is that their pass buys access to the pool and not a guaranteed space. The vast majority of our lap pools run at some sort of loss and their pass in no…See More
Thursday
1 Comment
Joe Andrews replied to Nick Bacon's discussion "mold" problem
"Nick, We get the same discoloration and it is a pain to control. While I have no answers, we experience the same problem and continually disinfect and vigorously scrub the walls. Good Luck and please give us an update if you…"
Feb 15
Joe Andrews joined Todd Wheeler's group
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ORPA Aquatics Section

The Oregon Recreation and Park Association interest section for aquatics professionals.  We hold regular meetings throughout the year to share knowledge, provide support and to network with each other.  Currently, membership to this group is limited to dues paying ORPA members.See More
Jan 10
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Todd Wheeler and Joe Andrews are now friends
Jan 8
Joe Andrews liked Todd Wheeler's group ORPA Aquatics Section
Jan 7
Joe Andrews replied to bob pratt's discussion School drowning results in pool closure and swim lessons canceled
"I hate to say this, but these kind of reactions are our fault in many cases. I'm not saying they let the person drown. What I am talking about is the public relations and information that is pushed out about our facilities and programs BEFORE…"
Nov 28, 2012
Joe Andrews replied to Gary Thill's discussion What's Your Best Tip for 2013?
"The number one tip I would give new professionals is to network.-Those in our industry are facing similar challenges. As we put our heads together we can come up with innovative ways to fix our problems. Sometimes having a fresh set of eyes look at…"
Nov 28, 2012
Joe Andrews replied to Ricardo Freitas's discussion How many of you open on Thanksgiving and the day after?
"We were not open Thanksgiving Day or the Day after. During the weekend we had very low attendance numbers compared to our normal weekend.We tend to be open for limited hours on the other federal holidays except Christmas Day and likely new years day."
Nov 28, 2012
Joe Andrews commented on Gary Thill's blog post Goodbye, Hello
"I am excited about the commitment of the AI Brand into the next century. It would be dishonest if I said print magazines don't have an uphill battle on the same magnitude that us as…"
Oct 29, 2012
Joe Andrews shared Gary Thill's blog post on Twitter

Goodbye, Hello

Oct 29, 2012
Joe Andrews replied to Gary Thill's discussion Does your facility deserve to win our renovation contest?
"The Building Plan is attached to this reply. The pool stuff starts a few pages in and I removed all the detail sheets on all the other City Facilities."
Oct 24, 2012
Joe Andrews replied to Gary Thill's discussion Does your facility deserve to win our renovation contest?
"Our facility is like many of the other facilities posted on here. Our pool here in the City of Toledo, Oregon (A town of approximately 3500 people, 8 miles outside of Newport, Oregon and the Pacific Ocean)was originally an outdoor pool…"
Oct 24, 2012
Joe Andrews replied to Laurie Batter's discussion Leaving children alone at public pools
"I see this is an old questions, but I'd like to get some more input on this as I just had this come up. I'm leaning towards a height requirement unless the youth is classified as a swimmer (Can swim a length of the pool in something…"
Oct 22, 2012
Joe Andrews replied to Jessica Meza's discussion Lifeguard Stands
"We have a similar stand to that (the Paragon one step that looks very similar). At my facility the flexibility of the portable/smaller platforms is really handy. One person can usually move them anywhere and they seem to hold up well. Paragon has…"
Oct 3, 2012
Joe Andrews replied to Lisa Phillips's discussion URGENT - Levels of Certifications held by Aquatic Supervisors
"I'm in Oregon and am the top (and only) administrator at my facility. 5 Years Experience as a Mid Level Supervisor at 2 facilities 2 Years Experience as the top facility administrator 3 Years Competitive Swim Coaching Experience (both USA…"
Sep 24, 2012

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Joe Andrews's Blog

Alleged Abuse at Mission Viejo.

Posted on March 30, 2012 at 10:34pm 3 Comments

This was originally a post on the AI Group on Linkedin in response to the article listed below regarding allegations made at the Mission Viejo Swim Club. I cleaned up some of the grammar and added a few thoughts.…



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