Joe Andrews
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  • Toledo, OR
  • United States
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Joe Andrews's Discussions

The biggest problem facing the industry-Looking for help

Started this discussion. Last reply by Joe Andrews Jul 10, 2013. 4 Replies

What do you think the biggest problem facing the commercial swimming pool industry is? Public Sector, Private Sector I don't think it matters. What are we doing a horrible job at as an industry?Continue

Lane Reservations

Started this discussion. Last reply by Clemente J. Rivera Jun 2, 2013. 3 Replies

This may absolutely be a silly idea, but does anyone have a lane reservation system where your swimmers can reserve a private or semi-private (only share with one person) lane for a period of time?…Continue

Customer Service Training and Evaluation

Started this discussion. Last reply by Karen L Johnston Jun 29, 2012. 9 Replies

I've got a guard, that I think has potential at my facility in a lot of areas but would greatly benefit from some extra customer service training. Long story short, I've got a program for initial…Continue

Tags: evaluation, customer service

Social Media Check-in service at your pool

Started this discussion. Last reply by Joe Andrews Apr 16, 2012. 13 Replies

Do you get a lot of check-ins from social media services like foursquare, facebook, or Google places (Or others)? Do you track it or offer any rewards for check-ins?I would love to hear anyone's…Continue

Tags: Check-in, Facebook, Social Media

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Latest Activity

Joe Andrews replied to Nicole E. Jacobson's discussion Backboard Straps
"I'm a fan of the velcro style straps as I can really get those tight quickly. My only concern would be that if you are modifying your rescue equipment you may not have the manufactures support and backing if something goes wrong during a…"
Jun 14
Joe Andrews replied to debbee lewis's discussion deep water swim test..and after
"At my last three facilities we have used something like these linked below. A guard can take a huge bundle of them and quickly label kids who have passed the test. I like bright neon green for passed. They really are pretty cheap. I'm a small…"
Jun 14
Joe Andrews replied to Matthew Reed's discussion New program ideas?
"First, your age range is a huge range that is like 4 demographics in one. Focus on one subgroup in there and work to improve it. I think it will be tough to get a program that builds engagement that will draw them all in. Two Ideas -Dive in movie…"
Jun 12
Joe Andrews and Ryan Satira are now friends
Jun 9
Joe Andrews replied to Matthew Reed's discussion Lifeguard subbing
"I figured it would be quicker to explain with a quick video. Staff need to find their own subs. I referenced a program called whentowork.com, check them out as they interface with mobile devices really well and are cost…"
Jun 9
Kyle Henke liked Joe Andrews's blog post Preparing for the summer swimming season
Nov 25, 2013
Joe Andrews replied to Beth Gaertner's discussion Lifeguard Appreciation
"We don't have this type of program. While it seems to be a good idea on the surface it opens a bunch of cans of worms as Steve and Elise have mentioned. The biggest red flag I have in my mind is the possible ethics violations. I'm not sure…"
Oct 27, 2013
Joe Andrews replied to Algreatus "Gator" Batton's discussion Do You Use an Adult Swim/Safety Break?
"During our rec swims which are longer than 2 hours we do a quick safety break where we clear the pool for 2-5 minutes every 2 hours. Most people have no problem with it. Our staff actively patrol the pool during the break, everyone is cleared to the…"
Sep 3, 2013
Joe Andrews replied to Michelle Koppin's discussion Parents Making the Rescue, not Lifeguard
"I would take a step back and talk about layers of protection. Lifeguards are one of several layers of protection we put on pools (Rules, Personal Floatation Devices, Supervisors, etc.). We encourage active parent supervision as one of the most…"
Aug 1, 2013
Joe Andrews replied to Joe Andrews's discussion The biggest problem facing the industry-Looking for help
"Dude that is awesome. It sounds like you deal with a lot of the same issues I do. It is a marathon to get the framework changed but I'm finally seeing the shift (A Full staff and full programs). -Joe "
Jul 10, 2013
Brett Burns replied to Joe Andrews's discussion The biggest problem facing the industry-Looking for help
"Joe,         Piggy-backing on your reflections about public opinion on swimming pools (or more specifically, public opinion about public pools!) This has probably been said a million times over, but we are in a very poorly…"
Jul 10, 2013
Joe Andrews shared Tom Griffiths's blog post on Twitter
Jun 18, 2013
Joe Andrews replied to Kelly Carter's discussion Islam swimming attire
"My first question is what is the justification for your rule of swim suits only? Do you have the rule because you've always had the rule or it is a specific health code? Do you allow people to wear rash guard type shirts? What about a wet suit?…"
Jun 14, 2013
Joe Andrews shared Pete DeQuincy's blog post on Twitter
Jun 12, 2013
Joe Andrews commented on Pete DeQuincy's blog post On the Waterfront: Rescue Board Drills for a Flatwater Facility
"Great Write up and excellent use of the pictures, Thanks you for sharing."
Jun 12, 2013
Joe Andrews replied to Joe Andrews's discussion The biggest problem facing the industry-Looking for help
"Since there has been no replies yet I'll kick in my two cents. I’m going to focus on community aquatics. Our biggest problem is we are too risk adverse. I’m not talking about the Risk Management/Safety picture but in real…"
Jun 11, 2013

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Joe Andrews's Blog

Preparing for the summer swimming season

Posted on June 5, 2013 at 10:36pm 2 Comments

My email box was inundated today from friends and professional acquaintances passing on an article that appeared on Slate Magazine's website Tuesday. These people were not necessarily your typical aquatics people but from different professions. I think this is a good time to share with our communities…

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Alleged Abuse at Mission Viejo.

Posted on March 30, 2012 at 10:34pm 3 Comments

This was originally a post on the AI Group on Linkedin in response to the article listed below regarding allegations made at the Mission Viejo Swim Club. I cleaned up some of the grammar and added a few thoughts.…



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